Terms of Use Notice

Regarding Use of Train Information Service “Doko-train” (Including disclaimer) East Japan Railway Company (“the Company”) operates the “Doko-train” website https://doko-train.jp (“the Site”) in accordance with the articles stated below. Please use the Site with awareness to these articles.

  1. Validity and Scope of Articles

  2. These articles are valid for and include all data stored on all servers required to operate the Site, as well as content consisting of such data.

  3. Copyright

  4. Copyrights pertaining to all content on the Site are as a rule held by the Company. The reproduction, digital processing, transmission, distribution, secondary use or other such procedure pertaining to any photograph, logo, image or text posted on the Site is prohibited.

  5. Links

  6. There are no special procedures required to make a link to this site, however, the Company as a rule requests that all links lead to the Japanese-language top page (https://doko-train.jp/) or the English-language top page (https://doko-train.jp/en/).

  7. Articles of Disclamation

  8. “Doko-Train” is a free train information service (“the service”) provided by the company. However, the user is advised to exercise discretion in the application of all information provided and all liability is the responsibility of the user. Especially, please be aware of the following:

    (1) The Service is to provide train information, the purpose of which is to provide extra convenience to persons using our trains. However, there may occur differences in actual train service with that displayed on the Site, due to the nature of train service.

    (2)Information on train position, travel or waiting time, and arrival / departure schedules displayed on the Site are projected based on data provided at intervals and discrepancies may occur.

    (3) We pay due attention to the information posted to this Service. However, we cannot be responsible for any loss suffered due to content, flaws, temporary suspension of service, changes, termination, etc., of the information provided on the Site.

    (4) The Service may be subject to interruption or changes in content without prior notice.

    (5) The address of the Site, including the top page, may change without prior notice.

  9. Service Hours

  10. The Service will be provided from 4:00AM until 2:00AM the following day. This may be subject to change due to inspections or other adjustments.

  11. Browser

  12. For personal computers, the Site is best viewed with the latest versions of Microsoft Edge, Google Chrome, Firefox, or Safari. For smart phones, it is advised to view with iOS13.0 or later, or Android OS 6.0 or later. Please be aware that viewing the Site on other browsers may result in inability to display certain content.

  13. Cookies

  14. Some content on the Site use cookies. If cookies are not enabled on your browser, the Site may not display or function properly. To fully experience the Site, please enable cookies on your browser. Also, the Site may use cookies to acquire access information.

    * Cookies are a technology that allows the Site to save information in the browser of the customer's computer and retrieve it later. However, please be assured that the cookies used by the Site do not collect any personal information, including name, date of birth, telephone number, email address, street address, or account numbers.

  15. JavaScript

  16. Some content on the Site uses JavaScript. If JavaScript is not enabled on your browser, the Site may not be displayed or function properly. To fully experience the Site, please enable JavaScript on your browser.

  17. Governing Laws

  18. Use of the Site and the interpretation and application of its and these articles shall be governed by the laws of Japan unless stated otherwise.

  19. Validity

    These articles are effective as of 4:00AM, March 22, 2014 (Japan time).